After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Amazon Pay Logs

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

The Amazon Pay extension collects and provides viewable and downloadable logs for Client and IPN tracked access and actions. Logs generate if you have the logging feature enabled in Amazon Pay store configuration. For details, see the Developer Options section for Amazon Pay configurations.

Amazon Pay logs the following information:

Client - Logs all API calls and responses.
INP - Logs all Instant Payment Notifications that are sent by Amazon.

Display and Download Amazon Logs

On the Admin sidebar, go to Stores > Settings > Configuration.
In the left panel, expand Sales and choose Payment Methods.
For Amazon Pay, click Configure.
Expand the Advanced section, and then expand Developer Options.
- If there are generated logs, select a link to download to view Client and IPN logs.
- If logs are not available or have not been generated, a message displays No logs are currently available.
Amazon Pay Developer Options