After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.


The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

When customers review a product, the default ratings are quality, price, and value. In addition to these, you can add your own custom ratings. The five-star ratings that appear on catalog pages are averaged for each product.

Example storefront - custom ratings Ratings

Create your own ratings

  1. On the Admin sidebar, go to Stores > Attributes > Rating.

  2. In the upper-right corner, click Add New Rating.

    Magento Admin - Ratings Ratings

  3. In the Rating Title section, enter the Default Value for the new rating.

    If applicable, also enter the translation for each store view.

    Rating title settings Rating Title

  4. In the Rating Visibility section, set Visibility In to the store view where the rating is to be used.

    To select multiple store views, hold down the Ctrl key (PC) or the Command key (Mac) and click each item.

    Ratings are not visible unless assigned to a store view.

  5. For Sort Order, enter a number to determine the order of this rating when listed with others.

  6. If you want to show your rating on the storefront, select the Is Active checkbox.

    Rating visibility settings Rating Visibility

  7. When complete, click Save Rating.