After July 2021, the 2.3.x release line will no longer receive quality fixes, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in April 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x and PHP 7.4.x to help maintain PCI compliance.

Shipping Experiences

Due to the impending shutdown of Temando, the provider of the technology behind Magento Shipping, it is no longer possible to create a new Magento Shipping account. Support for current Magento Shipping deployments for all existing customers will continue. For detailed status information and recommendations for new shipping implementations in Magento, see our product information page.

Use the Shipping Experiences option in the Magento Shipping Portal menu to create rules that automate the shipping process. Each shipping experience rule is associated with a specific step in the shipment workflow. Shipping experiences are managed in the Magento Shipping Portal, but can be accessed in the Magento Admin (Stores > Shipping > Experiences).

Most shipping experience rules are dependent on the configuration for your Locations, Carriers, and Packaging shipping profiles, you should complete the basic setup for each before creating a shipping experience rule.

Shipping Experience

Shipment Workflow

Your customer is ready to check out their cart.
- Qualify Rules
You receive your customer’s order.
- Allocation
- Rules
- Quoting Rules
- Batch Fulfillment Rules
- Fulfillment Rules
Shipment is dispatched.
Delivery arrives.

See Create a Shipping Experience Rule.