DHL offers integrated international services and tailored, customer-focused solutions for managing and transporting letters, goods and information.

Step 1: Enable DHL

  1. On the Admin sidebar, click Stores.

  2. In the Settings section, choose Configuration.

  3. In Sales section in the left panel, choose Shipping Methods.

  4. Expand the DHL section. Then, do the following:

    • Set Enabled for Checkout to “Yes”.
    • In the Title field, type a name that will be used to refer to this shipping method during checkout.
    • In most cases, you can accept the default Gateway URL. If DHL has given you an alternate URL, enter that value in this field.
    • Use the credentials provided by DHL to complete the following fields:
      • Access ID
      • Password
      • Account Number

DHL Account Settings

Step 2; Enter Package Description and Handling Fee

  1. In the Content Type list, select the option that best describes the type of package you ship:

    • Documents
    • Non documents

    The handling fee is optional, and appears as an additional charge that is added to the DHL shipping cost. If you want to include a handling fee, do the following:

    • In the Calculate Handling Fee list, select the method you want to use to calculate handling fees:

      • Fixed
      • Percentage
    • In the Handling Applied list, select how you want the handling fees applied:

      • Per Order
      • Per Package
    • In the Handling Fee field, enter the amount to be charged, based on the method you have chosen to calculate the amount. For example, if the charge is based on a fixed fee, enter the amount as a decimal, such as: 4.90. However, if the handling fee is based on a percentage of the order, enter the amount as a percentage. For example, if you are charging six percent of the order, enter the value as: .06.

    • You can allow the total order weight to be broken up to ensure an accurate calculation of shipping charges. To permit this, set Divide Order Weight to “Yes”.

    • Set the Weight Unit of the package to one of the following:

      • Pounds
      • Kilograms
    • Set the Size of a typical package to one of the following:

      • Regular
      • Specific

      If you choose Specific, enter the Height, Depth, and Width of the package in centimeters.

    DHL Package Settings

Step 3: Specify Allowed Shipping Methods

  1. In the Allowed Methods list, choose each shipment method that you want to be available to customers. (Hold the Ctrl key down to select multiple options.)

    To display the correct list of shipping methods, you must first specify the Country of Origin.

  2. In the Ready Time field, enter the number of hours after an order is submitted that a package is ready to ship.

  3. Edit the Displayed Error Message as needed. This message appears when a selected method is unavailable.

  4. In the Free Method list, choose the method you prefer to use for free shipping. Then, do the following:

    • Set Free Shipping Amount Threshold to one of the following:

      Enable If offering Free Shipping with Minimum Order, enter the Minimum Order Amount for Free Shipping.
      Disable Does not apply free DHL shipping to any orders.

      This is similar to the standard Free Shipping method, but appears in the DHL section so customers know which method is used for their order.

    • In the next Free Shipping Amount Threshold field, enter the minimum amount for an order to qualify for free shipping.

      DHL Allowed Methods

Step 4: Specify Applicable Countries

  1. Set Ship to Applicable Countries to one of the following:

    • All Allowed Countries
    • Specific Countries

    If shipping to specific countries, select each country from the Ship to Specific Countries list.

  2. Set Show Method if Not Applicable to one of the following:

    Yes Shows DHL as a shipping method during checkout, even if not applicable to the order.
    No Shows DHL as a shipping method during checkout only if applicable.
  3. To create a log file with the details of DHL shipments made from your store, set Debug to “Yes”.

  4. In the Sort Order field, enter a number to determine the sequence in which DHL appears when listed with other shipping methods during checkout.

  5. Click Save Config.

    DHL Applicable Countries