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Applying Store Credit

Magento Commerce only

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Store administrators can view the credit balance and history from the customer account, and also apply store credit to a purchase.

Customer credit balance and history

View the credit balance

  1. On the Admin sidebar, go to Customers > Operations > All Customers.

  2. Find the customer in the grid.

  3. In the Action column, click Edit.

  4. In the left panel, choose Store Credit.

Store Credit Balance

Apply a credit balance to an order

As a store administrator, you can do a number of things on behalf of a customer. This includes submitting orders. When you create an order, you can apply a Store Credit balance that is due to the customer. The available balance is displayed in the Payment & Shipping Information section. Select the Use Store Credit checkbox to apply the balance, or a portion of the balance if the order total is less.

Apply the store credit balance to the order