Order Status Notification
Customers can track the status of their orders by RSS feed if the Order RSS feed is enabled in the configuration. When enabled, a link to the RSS feed appears on each order.
Customer Order Status Notification
Enable order status notification
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On the Admin sidebar, go to Stores > Settings > Configuration.
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In the left panel, expand Catalog and choose RSS Feeds.
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Expand
the Orders section.
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Set Customer Order Status Notification to
Enable
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When complete, click Save Config.