After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Order Actions

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

To apply an action to multiple orders, select the checkbox in the first column of each order. To select or deselect all orders, use the control at the top of the column.

Order Actions

Action controls

Control Description
Actions Lists all actions that can be applied to selected orders. To apply an action to an order or group of orders, select the checkbox in the first column of each order.
Order actions: Cancel / Hold / Unhold / Print / Invoices / Print Packing Slips / Print Credit Memos / Print All / Print Shipping Labels / Move to Archive / Batch Process
Mass Actions Can be used to select multiple records as the target of an action. Select the checkbox in the first column of each record that is subject to the action. Options: Select All / Unselect All / Select Visible / Unselect Visible
Submit Applies the current action to the selected order records.
Edit Opens the order in edit mode.