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Configuring Store Credit
The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
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The store credit configuration controls automatic refunds, the display of available credit in customer accounts, and the email template that is used for notifications sent to customers.
Configure store credit
On the Admin sidebar, go to Stores > Settings > Configuration.
In the left panel, expand Customers and choose Customer Configuration.
Expand the Store Credit Options section.
Set Enable Store Credit Functionality to
Set the following according to your preference:
- Show Store Credit History to Customers
- Refund Store Credit Automatically
Set Store Credit Update Email Sender to the store identity that appears as the sender of email notifications sent to customers.
Set Store Credit Update Email Template to the template that is used for email notifications sent to customers.
Click Save Config.