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Sales Channel Admin Settings

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

When the Amazon Sales Channel extension is installed, default values are set in the Admin for Amazon Sales Channel. These settings can be modified in your configuration settings for your Amazon store. These settings include:

  • Intervals for clearing Activity Log history
  • Cron source selection
  • Log synchronization options

Modify your Admin Sales Channel settings

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. Scroll down and click Sales Channels and then Global Settings.

  3. For Clear Log History, choose an option.

    • Once Daily - Choose to clear your store activity history once daily.

    • Once Weekly - Choose to clear your store activity history once weekly.

    • Once Monthly - (Default) Choose to clear your store activity history once monthly.

  4. For Background Tasks (CRON) Source, choose Magento CRON.

    This tells Amazon Sales Channel to used your Magento Cron settings to determine communication and data sync intervals with Amazon Seller Central.

  5. For Enable Debug Logging, choose Enabled to collect additional synchronization data when troubleshooting is needed.

    Amazon Sales Channel logging is written to the {Magento Root}/var/log/channel_amazon.log file and can be viewed in developer mode. Logging should only be Enabled during troubleshooting and should be Disabled when troubleshooting is complete.

  6. Click Save Config.

Sales Channel Settings