After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Communication Errors Log

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

The Communication Errors Log shows any reported communication errors with Amazon. Information includes the affected Amazon Sales Channel store, error code and brief description, and the date and time of the error.

No actions are available for the log. It is a review-only feature.

Amazon Sales Channel Home pages share some common workspace controls that allow you to customize the data that is displayed.

Communication Errors Log

Default Columns

Column Description
Amazon Store Name The name of the store defined when the Amazon store was set up. Refer to Store Integration.
Error Code The code received from Amazon to identify the error type.
Message The message that describes the error associated to the error code.
Created On The date and time the error occurred.