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Refer to Amazon Sales Channel 4.0+ for updated documentation.
After July 2021, the 2.3.x release line will no longer receive quality fixes, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in April 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x and PHP 7.4.x to help maintain PCI compliance.

Communication Errors Log

The Communication Errors Log displays any reported communication errors with Amazon. Information includes the affected Amazon Sales Channel store, error code and brief description, and the date and time of the error.

No actions are available for the log. It is a review-only feature.

Amazon Sales Channel Home pages share some common workspace controls that allow you to customize the data that is displayed.

Communication Errors Log

Default Columns

Column Description
Amazon Store Name The name of the store defined when the Amazon store was set up. Refer to Store Integration.
Error Code The code received from Amazon to identify the error type.
Message The message that describes the error associated to the error code.
Created On The date and time the error occurred.