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Refer to Amazon Sales Channel 4.0+ for updated documentation.
After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Amazon Sales Channel Home

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

Amazon Sales Channel Home is your landing page when accessing your Amazon Sales Channel. Amazon Sales Channel Home behaves as a dashboard to view and manage your Amazon stores, orders, attributes, listing changes, and communication errors, using a tabbed page format.

Amazon Sales Channel Home tabs

Tabs available on Amazon Sales Channel Home include:

  • Amazon Stores: Review and access your created and linked Amazon stores. Click on a store name to review detailed information through the store‚Äôs dashboard.
  • Orders: View and manage orders submitted by customers through your Amazon store and Amazon Seller Central account. These orders may be reviewed, managed, and shipped through Magento. Any updates in status, ordered product, payments, cancellations, and shipments sync between Amazon and Magento.
  • Attributes: View and manage linked Magento and Amazon attributes for your product catalog. Directly edit or create and link attributes directly through Magento to sync automatically with Amazon.
  • Listing Changes Log: Review a log of changes in listings on Amazon by the Seller SKU, with captured details for the listing action such as updates to pricing and quantities, comments for the change, and more.
  • Communication Errors Log: Review communication errors caught between Amazon and Magento. These errors track issues with data syncs for products and orders, invalid orders, missing data, and much more. Access your Amazon store to learn more and resolve the error.

Amazon Sales Channel Home pages share some common workspace controls that allow you to customize the data that is displayed.

To access Amazon Sales Channel:

  1. On the Admin sidebar, click Marketing.

  2. Then under Channels, click Amazon.

Amazon Sales Channel Home displays, defaulted to the Amazon Stores tab.

Amazon Sales Channel Home: Amazon Stores tab