After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

PayPal Settlement Reports

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

The PayPal Settlement report provides the store administrator with the information about each transaction that affects the settlement of funds.

Before generating settlement reports, the store administrator must request PayPal Merchant Technical Services to create an SFTP user account, enable settlement reports generation, and enable SFTP in their PayPal business account.

After configuring and enabling settlement reports in the PayPal merchant account, Magento will start generating reports during the following twenty-four hours. The list of available settlement reports can be viewed from the Admin.

PayPal Settlement Reports PayPal Settlement Reports

View settlement reports

  1. On the Admin sidebar, go to Reports > Sales > PayPal Settlement.

  2. For the most recent updates, click Fetch Updates in the upper-right corner.

    The system connects to the PayPal SFTP server to fetch the reports. When the process is complete, a message appears with the number of reports fetched. The report includes the following information for each transaction:

    PayPal Reference ID Type One of the following reference codes:
    - Order IDT
    - Transaction ID
    - Subscription ID
    Preapproved Payment ID Custom - The text entered by the merchant on the transaction in PayPal.
    Transaction Debit or Credit - The direction of money movement of gross amount.
    Fee Debit or Credit - The direction of money movement for fee.