After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Yotpo Reporting and Analytics

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

Yotpo Reporting

Yotpo reviews and questions are reported in the Yopto Moderation Interface. Reporting options are based on your type of Yotpo account. The Yotpo moderation interface allows you to view, sort, search, publish and unpublish, reject, and export your reviews.

Access Yotpo Reporting

You can access the Yotpo Moderation Interface from the Magento Admin > Reports > Reviews > Yotpo Reviews.

Yotpo Analytics

Yotpo analytics provide information on reviews, emails, and conversions.

Reviews Dashboard

The Reviews Dashboard is your central location for review information such as searching for, filtering, and reviewing reviews. It also provides review information (by product, by date range, and by star rating) and optimization actions such as publishing reviews, commenting, and more.

Emails Dashboard

The Emails Dashboard is your go-to place for detailed performance analytics on content generation emails such as review request emails, requests to answer Q&A questions, and coupon emails sent through Yotpo.

Conversion Dashboard

The Conversion Dashboard provides information on visitor interactions with your store and empowers you to convert more of these interactions to sales. Optimize your Yotpo deployment and maximize ROI using the key performance metrics provided in the Conversion Dashboard.

Access Yotpo Analytics

You can access Yotpo Analytics from the Magento Admin > Reports > Business Intelligence > Yotpo Analytics.