After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Adding Reference IDs to Header

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

The Order ID and customer IP address can be included in the header of sales documents that accompany an order. By default, both the Order ID and customer IP address appear in the header of invoices, shipment packing slips, and credit memos.

Sales configuration - PDF print-outs PDF Print-outs

Change the Order ID Setting

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel, expand Sales and choose PDF Print-outs.

  3. Expand Expansion selector the Invoice section.

    Sales configuration - PDF print-outs invoice Invoice

  4. Set Display Order ID in Header according to your preference.

  5. Repeat for the Shipment and Credit Memo sections.

  6. When complete, click Save Config.

Change the Customer IP Address Setting

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel, expand Sales and choose Sales underneath.

  3. Expand Expansion selector the General section.

    Sales configuration - general sales settings General

  4. Set Hide Customer IP to your preference.

  5. When complete, click Save Config.