After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Configuring Newsletters

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

The first step in creating newsletters is to configure the newsletter settings for your site. You can require customers to click a confirmation link that is sent by email to confirm the subscription. This double opt-in, method requires customers to confirm twice that they want to receive your newsletter, and reduces the possibility that it might be considered to be spam.

Configure Subscription Options

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel, expand Customers and choose Newsletter.

  3. If necessary, expand Expansion selector the Subscription Options section. Then, do the following:

    Customers configuration - newsletter subscriptions Subscription Options

    • Confirm the email template and sender of the each of the following email messages that are sent to subscribers:

      • Success email
      • Confirmation email
      • Unsubscribe email
    • To use the double opt-in process to confirm subscriptions, set Need to Confirm to Yes.

    • To allow people who do not have an account with your store to subscribe to the newsletter, set Allow Guest Subscription to Yes.

  4. When complete, click Save Config.