After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Email Template List

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

The list of email templates is organized alphabetically by Magento module.

Magento_Checkout

Template Configuration path
Payment Failed Page: Sales > Checkout
Section: Payment Failed Emails
Field: Payment Failed Template

Magento_Company

Template Configuration path
Assign Company Admin Page:
Section:
Field:
Assign Company to Customer Page:
Section:
Field:
Company Admin Changed to Member Page:
Section:
Field:
Company Admin Set Inactive Page:
Section:
Field:
Company Registration Request Page:
Section:
Field:
Company Status Active1 Page:
Section:
Field:
Company Status Active2 Page:
Section:
Field:
Company Status Blocked Page:
Section:
Field:
Company Status Pending Approval Page:
Section:
Field:
Company Status Rejected Page:
Section:
Field:
Customer Status Active Page:
Section:
Field:
Customer Status Inactive Page:
Section:
Field:
Sales Representative Assigned to Company Page:
Section:
Field:

Magento_CompanyCredit

Template Configuration path
Credit Limit Allocated Page:
Section:
Field:
Credit Limit Updated Page:
Section:
Field:
Credit Reimbursed Page:
Section:
Field:
Order Refunded to Company Credit Page:
Section:
Field:
Order Reverted to Company Credit Page:
Section:
Field:

Magento_Contact

Template Configuration path
Contact Form Page: General > Contacts
Section: Email Options
Field: Email Template

Magento_Customer

Template Configuration path
Change Email n/a
Change Email and Password n/a
Forgot Password Page: Customers > Customer Configuration
Section: Password Options
Field: Forgot Email Template
New Account Page: Customers > Customer Configuration
Section: Create New Account Options
Field: Default Welcome Email
New Account (Magento/luma) Page: Customers > Customer Configuration
Section: Create New Account Options
Field: Default Welcome Email
New Account Confirmation Key Page: Customers > Customer Configuration
Section: Create New Account Options
Field: Confirmation Link Email
New Account Confirmed Page: Customers > Customer Configuration
Section: Create New Account Options
Field: Welcome Email
New Account Without Password Page: Customers > Customer Configuration
Section: Create New Account Options
Field: Default Welcome Email Without Password
Remind Password Page: Customers > Customer Configuration
Section: Password Options
Field: Remind Email Template
Reset Password Page: Customers > Customer Configuration
Section: Password Options
Field: Reset Password Template

Magento_CustomerBalance

Template Configuration path
Store Credit Update Page:
Section:
Field:

Magento_Directory

Template Configuration path
Currency Update Warnings Page: General > Currency Setup
Section: Scheduled Import Settings
Field: Error Email Template

Magento_Email

Template Configuration path
Footer n/a
Footer (Magento/luma) n/a
Header n/a

Magento_GiftCard

Template Configuration path
Gift Card(s) Purchase Page:
Section:
Field:

Magento_GiftCardAccount

Template Configuration path
Gift Card Code/Balance Page:
Section:
Field:

Magento_GiftRegistry

Template Configuration path
New Registry Page:
Section:
Field:
Registry Sharing Page:
Section:
Field:
Registry Update Page:
Section:
Field:

Magento_Invitation

Template Configuration path
Customer Invitation Page:
Section:
Field:

Magento_NegotiableQuote

Template Configuration path
Declined Quote Page:
Section:
Field:
Expiration Date Reset Page:
Section:
Field:
Expiration Warning Page:
Section:
Field:
Expiration Warning1 Page:
Section:
Field:
New Quote Page:
Section:
Field:
Updated Quote Page:
Section:
Field:

Magento_Newsletter

Template Configuration path
Subscription Confirmation Page: Customers > Newsletter
Section: Subscription Options
Field: Confirmation Email Template
Subscription Success Page: Customers > Newsletter
Section: Subscription Options
Field: Success Email Template
Unsubscription Success Page: Customers > Newsletter
Section: Subscription Options
Field: Unsubscription Email Template

Magento_ProductAlert

Template Configuration path
Cron Error Warning Page: Catalog > Catalog
Section: Product Alerts Run Settings
Field: Error Email Template
Price Alert Page: Catalog > Catalog
Section: Product Alerts
Field: Price Alert Email Template
Stock Alert Page: Catalog > Catalog
Section: Product Alerts
Field: Stock Alert Email Template

Magento_Reminder

Template Configuration path
Promotion Notification/Reminder Page:
Section:
Field:

Magento_Reward

Template Configuration path
Balance Update Page:
Section:
Field:
Points Expiry Warning Page:
Section:
Field:

Magento_Rma

Template Configuration path
New RMA Page:
Section:
Field:
New RMA for Guest Page:
Section:
Field:
RMA Admin Comments Page:
Section:
Field:
RMA Admin Comments for Guest Page:
Section:
Field:
RMA Authorization Page:
Section:
Field:
RMA Authorization for Guest Page:
Section:
Field:
RMA Customer Comments Page:
Section:
Field:

Magento_Sales

Template Configuration path
Credit Memo Update Page: Sales > Sales Emails
Section: Credit Memo Contents
Field: Credit Memo Comment Email Template
Credit Memo Update (Magento/luma) Page: Sales > Sales Emails
Section: Credit Memo Comments
Field: Credit Memo Comment Email Template
Credit Memo Update for Guest Page: Sales > Sales Emails
Section: Credit Memo Comments
Field: Credit Memo Comment Email Template for Guest
Credit Memo Update for Guest (Magento/luma) Page: Sales > Sales Emails
Section: Credit Memo Comments
Field: Credit Memo Comment Email Template for Guest
Invoice Update Page: Sales > Sales Emails
Section: Invoice Comments
Field: Invoice Comment Email Template
Invoice Update (Magento/luma) Page: Sales > Sales Emails
Section: Invoice Comments
Field: Invoice Comment Email Template
Invoice Update for Guest Page: Sales > Sales Emails
Section: Invoice Comments
Field: Invoice Comment Email Template for Guest
New Credit Memo Page: Sales > Sales Emails
Section: Credit Memo
Field: Credit Memo Email Template
New Credit Memo (Magento/luma) Page: Sales > Sales Emails
Section: Credit Memo
Field: Credit Memo Email Template
New Credit Memo for Guest Page: Sales > Sales Emails
Section: Credit Memo
Field: Credit Memo Email Template for Guest
New Credit Memo for Guest (Magento/luma) Page: Sales > Sales Emails
Section: Credit Memo
Field: Credit Memo Email Template for Guest
New Invoice Page: Sales > Sales Emails
Section: Invoice
Field: Invoice Email Template
New Invoice (Magento/luma) Page: Sales > Sales Emails
Section: Invoice
Field: Invoice Email Template
New Invoice for Guest Page: Sales > Sales Emails
Section: Invoice
Field: Invoice Email Template for Guest
New Invoice for Guest (Magento/luma) Page: Sales > Sales Emails
Section: Invoice
Field: Invoice Email Template for Guest
New Order Page: Sales > Sales Emails
Section: Order
Field: New Order Confirmation Template
New Order (Magento/luma) Page: Sales > Sales Emails
Section: Order
Field: New Order Confirmation Template
New Order for Guest Page: Sales > Sales Emails
Section: Order
Field: New Order Confirmation Template for Guest
New Order for Guest (Magento/luma) Page: Sales > Sales Emails
Section: Order
Field: New Order Confirmation Template for Guest
New Shipment Page: Sales > Sales Emails
Section: Shipment
Field: Shipment Email Template
New Shipment (Magento/luma) Page: Sales > Sales Emails
Section: Shipment
Field: Shipment Email Template
New Shipment for Guest Page: Sales > Sales Emails
Section: Shipment
Field: Shipment Email Template for Guest
New Shipment for Guest (Magento/luma) Page: Sales > Sales Emails
Section: Shipment
Field: Shipment Email Template for Guest
Order Update Page: Sales > Sales Emails
Section: Order Comments
Field: Order Comment Email Template
Order Update (Magento/luma) Page: Sales > Sales Emails
Section: Order Comments
Field: Order Comment Email Template
Order Update for Guest Page: Sales > Sales Emails
Section: Order Comments
Field: Order Comment Email Template for Guest
Order Update for Guest (Magento/luma) Page: Sales > Sales Emails
Section: Order Comments
Field: Order Comment Email Template for Guest
Shipment Update Page: Sales > Sales Emails
Section: Shipment Comments
Field: Shipment Comment Email Template
Shipment Update (Magento/luma) Page: Sales > Sales Emails
Section: Shipment Comments
Field: Shipment Comment Email Template
Shipment Update for Guest Page: Sales > Sales Emails
Section: Shipment Comments
Field: Shipment Comment Email Template for Guest
Shipment Update for Guest (Magento/luma) Page: Sales > Sales Emails
Section: Shipment Comments
Field: Shipment Comment Email Template for Guest

Magento_ScheduledImportExport

Template Configuration path
Export Failed Page:
Section:
Field:
File History Clean Failed Page:
Section:
Field:
Import Failed Page:
Section:
Field:

Magento_SendFriend

Template Configuration path
Send Product Link to Friend Page: Catalog > Email to a Friend
Section: Email Templates
Field: Select Email Template

Magento_Sitemap

Template Configuration path
Sitemap Generation  Settings Page: Catalog > XML Sitemap
Section: Generation Settings
Field: Error Email Template

Magento_User

Template Configuration path
Forgot Admin Password Page: Advanced > Admin
Section: Admin User Emails
Field: Forgot Password Email Template
User Notification Page: Advanced > Admin
Section: Admin User Emails
Field: User Notification Template

Magento_Wishlist

Template Configuration path
Magento Wish List Sharing Page: Customers > Wish List
Section: Share Options
Field: Email Template