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Email Reminder Templates

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
Magento Commerce only. Learn more.

The default email reminder template can be customized, and additional templates created for different promotions. Email reminders have a selection of specific variables that can be incorporated into the message. The information in these variables is determined by the email reminder rule that you set up, and by the cart price rule that is associated with the coupon. The Insert Variable button can be used to insert the markup tag with the variable into the template. To learn more, see Email.

Email reminder preview Preview of Promotion Reminder

Customize an Email Reminder Template

  1. On the Admin sidebar, go to Marketing > Communications > Email Templates.

  2. Click Add New Template.

  3. In the Template list under Magento_Reminder, choose the Promotion Notification/Reminder template.

  4. Click Load Template.

Follow the standard instructions to customize the template.

Email Reminder Variables

Variable Markup Tag
Coupon Code {{var coupon.getCode()|escape}}
Coupon Usage Limit {{var coupon.getUsageLimit()|escape}}
Coupon Usage Per Customer {{var coupon.getUsagePerCustomer()|escape}}
Customer Account URL {{store url="customer/account/"}}
Customer Name {{var customer.getName()|escape}}
Email Footer Template {{template config_path="design/email/footer_template"}}
Email Header Template {{template config_path="design/email/header_template"}}
Email Logo Image Alt {{var logo_alt}}
Email Logo Image URL {{var logo_url}}
Promotion Description {{var promotion_description|escape|nl2br}}
Promotion Name {{var promotion_name|escape}}
Store Name {{var store.getFrontendName()}}
Store URL {{store url=""}}