After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Supported Email Clients

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

A wide range of technologies is supported by the various email clients and services available today. Although there is some variation in the way email messages are rendered, we have found the following services to be compatible with Magento.

Operating System Clients Supported
OS X 10.8 Apple Mail 6
OS X 10.7 Outlook 2011, Outlook 2013
Windows 8 Outlook 2010
Windows 7 Outlook 2007, Outlook 2003
Operating System Clients Supported
Android 4.2, “Jelly Bean” Native email app
Android 2.3, “Gingerbread” Native email app
Gmail App  (Android 4.2) Native email app
Blackberry 5 OS Native email app
IOS 8 iPhone 6, iPhone 6 Plus
IOS 7 iPad (Retina), iPad Mini, iPhone 5s
  Mail on these devices:
IOS 6 iPhone 5, iPhone 4s
Email Application Browsers Supported*
AOL Mail Chrome, Internet Explorer, Firefox
Gmail Chrome, Internet Explorer, Firefox
Yahoo! Mail Chrome, Internet Explorer, Firefox Chrome, Internet Explorer
  * The latest version of each browser was used for testing.