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Customer Segments in Price Rules

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
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A customer segment can be targeted by associating it with a cart price rule and dynamic block.

Cart price rule - targeted customer segment Targeted Customer Segment

Target a Segment with a Cart Price Rule

  1. On the Admin sidebar, go to Marketing > Promotions > Cart Price Rules.

  2. Open a new or existing rule:

    • To use a new rule, click Add New Rule in the upper-right corner.
    • To use an existing rule, click the rule in the list to open it in edit mode.
  3. Scroll down and expand Expansion selector the Conditions section.

  4. Add the condition:

    • Click Add (Add icon ) to display the list of conditions. Then, choose Customer Segment.

      Cart price rule - add customer segment condition Customer Segment

    • By default, the condition is set to find a matching condition. If needed, click the matches link and change the operator to one of the following:

      • does not match
      • is one of
      • is not one of

        Condition operator Condition Operators

    • To target a specific segment, click the More (  ) link to display additional options. Then, click the ChooserChooser icon ) to display the list of customer segments.

      Cart price rule - condition chooser Chooser

    • In the list, select the checkbox of each segment that you want to target with the condition.

  5. Click SelectSelect icon ) to place the selected customer segments into the condition.

  6. Complete the rest of the price rule as needed.

  7. When complete, click Save.