After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Customers Menu

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

The Customers menu provides access to customer account management tools, and gives you the ability to see who is currently online in your store.

Customers Menu

Display the Customers menu

On the Admin sidebar, click Customers.

All Customers

Lists all customers who have registered for an account with your store or were added by the administrator.

Now Online

Lists all customers and visitors who are currently online in your store.

Customer Groups

The customer group determines which discounts are available to shoppers and the tax class for the purchase.


Dynamically display content and promotions to specific customers based on properties such as customer address, order history, shopping cart contents, and more.


Lists all active company accounts and pending requests, regardless of status setting, and provides the tools needed to create and manage company accounts.