After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Updating a Customer Profile

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

The left panel of the Customer Information page includes information about customer activity, such as when the customer last signed in or out of their account, addresses, order statistics, recent orders, shopping cart contents, product reviews, newsletter subscriptions, and so on.

Customer Profile

Update a customer profile

  1. On the Admin sidebar, go to Customers > All Customers.

  2. Find the customer in the grid and click Edit in the Action column.

  3. In the left panel, choose the type of information you need to edit.

  4. Make any necessary changes to the field values using the field descriptions for reference.

  5. When complete, click Save Customer.

Button bar

Button Description
Back Returns to the Customers page without saving changes.
Delete Customer Deletes the customer account.
Reset Resets any unsaved changes in the customer form to their previous values.
Create Order Creates a new order that is associated with the customer account.
Reset Password Resets the password of the customer.
Force Sign-In Clears the tokens associated with the customer’s password and provides the administrator access to the account.
Manage Shopping Cart Provides access to the shopping cart of a customer.
Save and Continue Edit Saves changes and keeps the customer account open.
Save Customer Saves changes and closes the customer account.