After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Account Dashboard

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

Customers can manage and monitor their own information and activities from their account dashboard. Customers can reorder, track orders, manage shipping addresses and payment methods, product reviews, newsletter subscriptions, and more.

  • The full range of B2B options are available only for customers who are associated with a company. Otherwise, the dashboard options for individual accounts are the same as those available to Magento Commerce customers.

Account Dashboard

Company Account Dashboard

Section Description
My Account Displays summary information for your account, including contact information, default addresses from your address book, and recent orders.
My Orders Displays a list of all customer orders, with a link to each. If enabled in the configuration, any order can be reordered by simply clicking the Reorder link.
My Downloadable Products Lists all downloadable products the customer has purchased, with a link to each.
My Wish List Manage your wish lists, and place orders from wish list items.
Address Book The customer address book includes the default billing and shipping address, as well as additional address entries.
Account Information Customers can update their account information and change their password as needed. The store Admin can also update customer accounts and access the information to offer shopping assistance.
Billing Agreements Displays a list of any customer billing agreements.
My Product Reviews Displays a list of all product reviews submitted by the customer, with a link to each.
Newsletter Subscriptions Lists all available newsletters. Those to which the customer is currently subscribed have a checkmark.
Order by SKU Gives you the ability to add individual items to the cart by SKU or to import a list of products to be ordered from a CSV file.
Store Credit Displays the current amount of store credit from returns, refunds, and redeemed gift card that can be applied to purchases.
Stored Payment Methods Lists any payment methods with secure vaults that are used by the customer to store credit card information.
Gift Card Allows customers to check the current balance on available gift cards and to redeem gift cards for store credit.
Reward Points Lists all reward points the customer has earned that can be applied toward purchases.
Gift Registry Used to list and maintains gift registries, and add new ones.
My Invitations Lists all invitations the customer has created and sent for scheduled events.
My Quotes (Companies Only) Lists all quotes submitted by the customer, with a link to detailed information.
My Requisition Lists (Companies Only) Maintains all requisition lists created by the customer.
Company Profile (Companies Only) Manage your company information, including the company name and address, company administrator contact information, and payment information.
Company Credit (Companies Only) The Company Credit section shows the current outstanding balance, available credit, and the credit limit that is allocated to the account, followed by a list of outstanding invoices. The Company Credit section appears in the dashboard only when Payment on Account is enabled in the configuration.
Company Structure (Companies Only) Used by the company administrator to define the business structure of the company.
Company Users (Companies Only) Used by the company administrator to create user accounts for company buyers.
Roles and Permissions (Companies Only) Used by the company administrator to define roles for company users with various levels of permission.