After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Store Credit

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
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The Store Credit section of your account dashboard lists amounts from returns and refunds that can be applied to future purchases. You can also redeem the value from a gift card.

Store Credit

Apply store credit during checkout

  1. Determine the amount of available store credit.

    During the Review & Payments step, the available amount appears under Store Credit.

  2. To apply the amount to the order, click Use Store Credit.

    Use Store Credit

    The order total is recalculated and the amount of store credit that is applied appears in the Order Summary.

    Order Summary with Store Credit

  3. When ready, click Place Order.