My Orders

Customers have access to all of their orders from their account. Orders can be viewed, tracked, and resubmitted as new orders. Depending on the status of the order, customers can print their orders, invoices, shipments, and refund records.

My Orders

View an order

Find the order in the list and click View Order in the Action column.

View Order

From the open order, do any of the following:

Reorder

1. To create a new order that is a duplicate of the current order, click Reorder.

2. When the shopping cart appears with the items from the order, you can either continue shopping or proceed to checkout.

Print order

1. Click Print Order.

2. Verify the output device or choose another.

3. Click Print.

   Print Order

Print invoices

1. Click the Invoices tab.

2. Click one of the following:

   • Print All Invoices

   • Print Invoice

   Invoices

3. Use the Print dialog to complete the printing.

Print shipments

1. Click the Order Shipments tab.

2. Click one of the following:

   • Print All Shipments

   • Print Shipment

   Print All Shipments

3. Use the Print dialog to complete the printing.

Track a shipment

1. Click the Order Shipments tab. Any tracking information that is available appears in a popup window.

2. When ready, Close Window.

Print refunds

1. Click the Refunds tab.

2. Click one of the following:

   • Print All Refunds

   • Print Refund

   Refunds

3. Use the Print dialog to complete the printing.