After July 2021, the 2.3.x release line will no longer receive quality updates, or user guide updates. PHP 7.3 reaches end of support in December 2021 and Adobe Commerce 2.3.x reaches end of support in September 2022. We strongly recommend planning your upgrade now to Adobe Commerce 2.4.x to help maintain PCI compliance.

Account Information

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

The basic account information includes your name and email address, and password, and can be maintained from your account dashboard.

Account Information

Update your account information

In the sidebar of your account, choose Account Information and do any of the following:

Update your name

  1. Update your First Name and Last Name as needed.

    Additional fields appear as part of the name if the Customer Configuration includes a prefix, middle initial, and suffix.

  2. Click Save.

Change your email address

  1. Select the Change Email checkbox.

  2. Enter your new Email address.

  3. Enter your Current Password.

  4. Click Save.

    Change Email Address

Change your password

  1. Select the Change Password checkbox.

  2. Enter your New Password.

    Choose a strong password that is at least eight characters long. Your password can include a combination of upper and lowercase letters, numbers, and symbols. Use the password strength indicator to help you choose the best password. Then, save it in a secure location.

  3. When you are ready, enter it again to confirm.

    Change Password