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Sales Representative

Magento Commerce for B2B only. Learn more.

The sales representative is an Admin user who is assigned as the point of contact for a company account and receives all automated email messages related to the company. Only one sales representative can be assigned per company account, but a single sales representative can manage multiple company accounts. The default admin account is assigned as the sales representative, unless a different admin user is assigned.

The name and email address of the assigned sales representative is visible to company members from the company account and quotes page.

Assign a sales representative

  1. On the Admin sidebar, go to Customers > Companies.

  2. Find the company in the grid and open in edit mode.

  3. Set Sales Representative to the Admin user that you want to assign as the point of contact for the company.

  4. When complete, click Save.

    The assigned sales representative receives email notification of the assignment.