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Gift Cards
The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
Magento Commerce only.
Learn more.
Stores > Settings > Configuration > Sales > Gift Cards
Gift Card Email Settings
| Field | Scope | Description |
|---|---|---|
| Gift Card Notification Email Sender | Store View | Identifies the store contact that appears as the sender of the gift card notification email. Default value: General Contact |
| Gift Card Notification Email Template | Store View | Determines the template that is used for the gift card notification email. |
Gift Card General Settings
| Field | Scope | Description |
|---|---|---|
| Redeemable | Global | Determines if the holder of the gift card can redeem its value for cash. Options: Yes / No. |
| Lifetime (days) | Global | Determines the number of days that the card is valid. If left blank, the card will not expire. Important: In some places, it is illegal to set an expiration data on gift cards. Check your local laws before setting a lifetime for your gift cards. |
| Allow Gift Message | Store View | Determines if the option to include a gift message is available to customers who purchase a gift card. Options: Yes / No. |
| Gift Message Maximum Length | Store View | Determines the maximum number of characters allowed in a gift card message. Default value: 255 |
| Generate Gift Card Account when Order Item is | Global | Determines if a gift card account is generated when a customer places an order, or when the order is invoiced. Options: Ordered / Invoiced |
Email Sent from Gift Card Account Management
Email Sent from Gift Card Account Management
| Field | Scope | Description |
|---|---|---|
| Gift Card Email Sender | Store View | Identifies the store contact that appears as the sender of the gift card email. Default value: General Contact |
| Gift Card Template | Store View | Determines the template that is used for the gift card email. |
Gift Card Account General Settings
Gift Card Account General Settings
| Field | Scope | Description |
|---|---|---|
| Code Length | Global | Determines the length of the gift card code. |
| Code Format | Global | Determines the format of the gift card code. Options: Alphanumeric / Numeric |
| Code Prefix | Global | Defines any prefix added to the beginning of the code. |
| Code Suffix | Global | Defines any suffix added to the end of the code. |
| Dash Every X Characters | Global | If you want to include dashes in the code, determines the number of characters between each dash. |
| New Pool Size | Global | Determines the size of the new code pool to be generated. |
| Low Code Pool Threshold | Global | Determines the number of records in the code pool that triggers an alert that the pool needs to be replenished. |
| Generate | Global | Click to generate the list of gift card codes. |