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Chat Settings

The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

Stores > Settings > Configurationdotdigital > Chat Settings

Chat Settings

Chat Settings - Not Enabled

Chat Settings - Enabled

Field Scope Description
Enabled Website Determines if Chat is enabled in your dotdigital account. When enabled, the Chat Widget and Chat Teams configuration buttons become available. Options: Yes / No
    Configure Chat Widget
Configure Opens the Widget tab from the Account page of your dotdigital account.
    Configure Chat Teams
Configure Opens the Teams tab from the Account page of your dotdigital account.