Country Options

The Country Options identify the country where your business is located and the countries from which you accept payment.

General configuration - country settings Country Options

Set the country options for your store

If needed, clear the Use system value checkbox for each setting you want to change.

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel under General, choose General.

  3. Expand Expansion selector the Country Options section.

  4. Choose the Default Country where your business is located.

  5. In the Allow Countries list, select each country from which you accept orders.

    By default, all countries in the list are selected. To select multiple countries, hold down the Ctrl key (PC) or the Command key (Mac) and click each item.

  6. In the Zip/Postal Code is Optional for list, select each country where you conduct business that does not require a ZIP or postal code to be included as part of the street address.

  7. In the European Union Countries list, select each country in the EU where you conduct business.

    By default, all EU countries are selected. To select the countries you need, hold down the Ctrl key (PC) or the Command key (Mac) and click each item.

  8. In the Top Destinations list, select the primary countries that you target for sales.

  9. When complete, click Save Config.

Set the country options for specific delivery method

You can also configure shipping to specific countries for each available delivery method (UPS, FedEx, etc.).

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel, expand Sales and choose Delivery Methods.

  3. Select the shipping carrier to which you want to apply specific countries.

  4. For Ship to Applicable Countries, deselect the Use system value checkbox and select the Specific Countries option.

  5. In the Top Destinations list, select the primary countries that you target for shipping.

  6. When complete, click Save Config.

Example of setting the country options for DHL delivery method

Troubleshooting resources

For help with troubleshooting country configuration issues, see the following Commerce Support articles: