UPS

United Parcel Service offers domestic and international shipping services by land and air to more than 220 countries.

UPS is discontinuing support of HTTP for its standard CGI service gateway. If a standard UPS account integration is already enabled for your Magento installation, make sure that the Gateway URL uses the HTTPS protocol in the UPS Shipping Method configuration. If needed, update the Gateway URL manually to change the protocol to HTTPS. If you are enabling a new UPS configuration for your Magento installation, use the default “United Parcel Service XML” UPS Type.

UPS uses dimensional weight to determine some shipping rates.

Step 1: Open a UPS Shipping Account

To offer this shipping method to your customers, you must first open an account with UPS.

Step 2: Enable UPS for your store

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the panel on the left, under Sales, choose Delivery Methods.

  3. Expand the UPS section.

  4. Set Enabled for Checkout to Yes.

  5. For a UPS XML account (default), set UPS Type to United Parcel Service XML. Then do the following:

    • Enter the following UPS credentials: User ID, Access License Number, and Password

    • Set Mode to Live to send data to the UPS shipping system over a secure connection. (Development mode does not send data over a secure connection.)

    • Verify the Gateway XML URL that is required to send requests by XML file.

    • Set Order of Shipment to the region where the shipment originates.

    • If you have special rates with UPS, set Enable Negotiated Rates to Yes and enter the six-digit Shipper Number assigned to you by UPS.

  6. For a standard UPS account, set UPS Type to United Parcel Service and do the following:

    The standard United Parcel Service type is scheduled for deprecation. For new configurations, you should use the default United Parcel Service XML type. The XML type is also required to generate shipping labels.

    • Set Live Account to one of the following:

      Yes Runs UPS in production mode, and offers UPS as a shipping method to your customers.
      No Runs UPS in a test mode.
    • In the Gateway URL field, enter the URL that is used to calculate UPS shipping rates.

      UPS is discontinuing support of HTTP, which is used in the current default (system value). You must clear the Use system value checkbox and modify the URL to use HTTPS. Example: https://www.ups.com/using/services/rave/qcostcgi.cgi

  7. For Title, enter the name of this shipping option as you want it to appear during checkout.

    By default, this field is set to United Parcel Service.

    Enable UPS

Step 3: Complete the container description

  1. Set Packages Request Type to one of the following:

    • Use origin weight (few requests)
    • Divide to equal weight (one request)
  2. For Container, specify the typical packaging type that is used for shipment:

    • LBS
    • KGS
  3. Set Weight Unit to the system you use to measure product weight.

    The weight system supported by UPS varies by country. If in doubt, ask UPS which weight system you should use. Options include:

  4. Set Destination Type to one of the following:

    Residential Most of your shipments are business to consumer (B2C).
    Commercial Most of your shipments are business to business (B2B).
  5. Enter the Maximum Package Weight allowed by the carrier.

  6. Set Pickup Method to one of the following:

    • Regular Daily Pickup
    • On Call Air
    • One Time Pickup
    • Letter Center
    • Customer Counter
  7. Enter the Minimum Package Weight allowed by the carrier.

    Container Description

Step 4: Set up handling fees

The handling fee is optional and appears as an additional charge that is added to the UPS shipping cost. If you want to include a handling fee, do the following:

  1. Set Calculate Handling Fee to one of the following methods:

    • Fixed
    • Percent
  2. To determine how the handling fee is applied, set Handling Applied to one of the following:

    • Per Order
    • Per Package
  3. Enter the amount of the Handling Fee to be charged.

    To enter a percentage, use the decimal format. For example, enter 0.25 for 25%.

    Handling Fee

Step 5: Specify allowed methods and applicable countries

  1. For Allowed Methods, choose each UPS shipping method to be available to your customers.

    The methods appear under UPS during checkout. To select multiple methods, hold down the Ctrl key (PC) or the Command key (Mac) and click each option.

  2. If you want to provide a Free Shipping option through UPS, set the free shipping options:

    • Set Free Method to the method you want to use for free shipping. If you don’t want to offer free shipping through UPS, choose None.

    • To require a minimum order amount that qualifies an order for free shipping with UPS, set Enable Free Shipping Threshold to Enable. Then, enter the minimum value in Free Shipping Amount Threshold.

  3. If needed, change the Displayed Error Message.

    This text box is preset with a default message, but you can enter a different message that you want to appear if UPS becomes unavailable.

    Allowed Methods

  4. Set Ship to Applicable Countries:

    All Allowed Countries Customers from all countries specified in your store configuration can use this delivery method.
    Specific Countries When you choose this option, the Ship to Specific Countries list appears. Select each country in the list where this delivery method can be used.
  5. Set Show Method if Not Applicable to one of the following:

    Yes Lists all available UPS shipping methods during checkout, including those that don’t apply to the shipment.
    No Lists only the UPS shipping methods that are applicable to the shipment.

    Applicable Countries

  6. To create a log file with the details of UPS shipments made from your store, set Debug to Yes.

  7. For Sort Order, enter a number to determine the sequence in which UPS appears when listed with other delivery methods during checkout.

    0 = first, 1 = second, 2 = third, and so on.

  8. Click Save Config.

Step 6: Set up shipping origin address

  1. Make sure that your Store Information is complete.

  2. On the Admin sidebar, go to Stores > Settings > Configuration.

  3. In the left panel, expand Sales and select Shipping Settings.

  4. Expand Expansion selector Origin on the page and configure the shipping origin address.

    Sales configuration - shipping origin address options

  5. Click Save Config.