Find Solutions

Due to the impending shutdown of Temando, the provider of the technology behind Magento Shipping, it is no longer possible to create a new Magento Shipping account. Support for current Magento Shipping deployments for all existing customers will continue. For detailed status information and recommendations for new shipping implementations in Magento, see our product information page.

If you experience an issue where one or more shipments in a Magento Shipping batch fails to book, click Find Solutions. The Find Solutions page provides details about each failed shipment, including Magento Order ID, Ship-to Name, Destination Address, and Reason for Failure.

To examine the individual order associated with a shipment that failed to book, click View.