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Requesting a Quote

If Quotes are enabled in the B2B features configuration, an authorized buyer from a company can initiate the price negotiation process by requesting a quote from their shopping cart.

A request for a quote cannot include discount codes or gift cards.

Customer quote request experience

  1. Logs in to their company account as a buyer with permission to request a quote.

  2. Adds the products they want to be included in the quote to the shopping cart.

  3. Clicks Request a Quote.

    Requesting a quote from the shopping cart

  4. In the Add your comment box, enters a brief note that describes the request.

  5. Enters a Quote Name.

    Entering the quote comments and name

  6. If needed, attaches a supporting document or image to the quote:

    • Clicks Attach file.
    • Chooses the file from their system.

    By default, an attached file can be up to 2 MB, in any of the following file formats: DOC, DOCX, XLS, XLSX, PDF, TXT, JPG or JPEG, PNG.

  7. Clicks Send Request.