Amazon Order Details
View Amazon order details
Click View Store on the store card.
In the Recent Orders section, click an order number.
The Amazon Order Details page opens.
If you have order import enabled in your Order Settings and the order is fulfilled by Amazon (FBA), you may see dummy data for some fields in the order details. Amazon does not send the following data for FBA orders.
Order and Shipping Details tab
The Order and Shipping Details tab shows detailed order information, as received from Amazon.
Amazon accepts non-standard address information that cannot be imported into Amazon Sales Channel, thus preventing the state/country codes from updating correctly for some orders. To correct address errors, the following fields are editable in the order details:
- Shipping address 1
- Shipping address 2
- Shipping address 3
- Shipping city
- Shipping region
- Shipping postal code
- Shipping country
Note: Do not forget to click Save Order after making edits.
Order and Shipping Details
Order Items tab
The Order Items tab shows all items associated with the Amazon order, as received from Amazon.
Order Item Details
The Tracking tab shows tracking information associated with the Amazon order.