dotdigital Engagement Cloud

dotdigital Engagement Cloud gives you the ability to produce professional, personalized communications and generated reports using data from your Magento store, including:

Changes in the latest release

  • Features

    • PageBuilder support: Engagement Cloud pages and forms can be embedded in any storefront page.

    • Diagnostic alerts: New diagnostic system alerts available through in-app system messages and email notifications.

  • Enhancements

    • Newsletter subscription email captured server-side after submit to support PageBuilder forms integration.

    • Abandoned cart program listing includes those with a status of ‘Draft’ or ‘Deactivated’.

    • Content security policy allowlist includes specific dotdigital domains.

    • Abandoned cart block is visible in EasyEditor before customer data is received.

    • Email dashboard includes all active dotdigital modules and version numbers.

    • 25% performance improvement for batch catalog sync processes of configurable products.

    • Automation sync timing offset to every 16 minutes to avoid conflict with contact sync.

    • Order Insight data shows distinct bundle products with subitems.