dotdigital Engagement Cloud

dotdigital Engagement Cloud gives you the ability to produce professional, personalized communications and generated reports using data from your Magento store, including:

Highlights from recent releases

  • Features

    • Transactional SMS notifications: a new module that automates SMS notifications on new order confirmation, order update, new shipment, shipment update and new credit memo.

    • Flexible image sizes: a new feature that enables merchants to choose which image size they prefer to use for different contexts in dotdigital Engagement Cloud.

    • PageBuilder support: dotdigital pages and forms can be embedded in any storefront page.

    • Diagnostic alerts: available through in-app system messages and email notifications.

  • Enhancements

    • Safari iframe login issues resolved for button links in dotdigital > Chat Settings.

    • Abandoned cart block is visible in EasyEditor before customer data is received.

    • 25% performance improvement for batch catalog sync processes of configurable products.