Product Reviews
The Product Reviews section lists all reviews that customers have submitted about the product. This section appears with the other product information only after a new product has been saved for the first time. For more information, see Product Reviews.
Product Reviews
Field reference
| Field | Description |
|---|---|
| ID | Unique, numeric ID generated for the product review entry |
| Created | Date of publication of the review |
| Status | Review status (Pending, Approved, or Not Approved) |
| Title | Review title |
| Nickname | The nickname of the user who left the review |
| Review | Customer review on the current product |
| Visibility | Visibility in store reviews |
| Type | Type of user who left the review (Guest or Customer) |
| Product | Reviewed product name |
| SKU | The unique Stock Keeping Unit that is assigned to the product |
| Action | Opens the product in Edit mode |
Moderation of product reviews
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On the Admin sidebar, go to Catalog > Products.
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Locate the product and open it in edit mode.
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Scroll to the Product Reviews section.
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Click Edit for a product review with
Pendingstatus to view and edit the details. -
Set status for review:
- To approve a pending review, select
Approved. - To reject a review, select
Not Approved. - You can change the review status back to
Pendingat any time.
- To approve a pending review, select
-
When complete, click Save Review.
Reviews with the Pending and Not Approved statuses are not displayed on the storefront.