App resources
Developers have traditionally used PHP to create in-process extensions to add features, functionality, services, and integrations to Adobe Commerce. By creating apps with out-of-process extensibility, as opposed to extensions, you can avoid compatibility issues.
The following resources provide a starting point for new adopters to familiarize themselves with apps:
Commerce resources
App Builder resources
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Getting Started with App Builder/Developer Console
Marketplace credentials
Before you can install an extension purchased from Commerce Marketplace, sign in to your Commerce account and verify that you have an active access key. You can sign in to your Commerce account from the header of Marketplace or Magento.com.
Your access key is a set of public and private keys that is used to synchronize your Commerce installation with your Commerce account and verify your credentials. After your account is synchronized, you must enter your private key each time you install an extension or module from Commerce Marketplace or upgrade your Commerce installation.
You can create multiple access keys for different purposes and enable or disable them as needed. However, you must use the same access key that was used to install the Commerce software. For example, you cannot use a Magento Open Source access key to update or upgrade Adobe Commerce, or conversely. You also cannot use an access key that belongs to another user or one that is from a shared account.
Create an access key
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Sign in to your Commerce account.
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On the My Account page, choose the Marketplace tab.
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In the upper-right corner next to your name, click the down arrow and choose My Profile.
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On the Marketplace tab under My Products, click Access Keys, and then do either of the following:
- Check to see if you already have a set of access keys for your Marketplace purchases. You can create multiple sets of access keys for different purposes.
- Click Create a New Access Key. Enter a name for the new key pair and click OK. Valid characters include upper- and lowercase characters and hyphens instead of spaces.
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When complete, click OK.
Your new access key is enabled and appears in the list.
Notice the Copy link after each public and private key. In the next step, you will copy and paste these values to synchronize your store with Commerce Marketplace.
Installation Process
IMPORTANTThe installation process for Marketplace purchases is different for on-premise installations of Commerce than for installations hosted on the Adobe Cloud Architecture.
Support
If you need help with installing or with using an extension, look first in the documentation that accompanies the extension. If you can’t find the answer to your question, use the contact information in the extension listing to contact the developer directly. If what you purchase on Marketplace does not meet your needs, you can request a refund within 25 days from the date of purchase. Adobe reviews all refund requests and (if approved) issues the appropriate refund. For issues related to Commerce Marketplace:
Method 1: Go to the Adobe Commerce Marketplace, navigate to the bottom of the page and click Contact Us which will open a form to submit a ticket.
Method 2: Email Support.
Checkout issues
The address fields in your account profile must be completed for verification purposes in the Marketplace purchasing system.
- Add the address fields in your Marketplace account profile.
- Save the updated profile.
- Continue with your checkout.
Log in issues
Log in issues are typically related to a mismatch between your MAGEID and email address in the account database. Contact Marketplace Support for assistance.
INFOOpen source questions
The Marketplace Support team resolves issues related to the commercemarketplace.adobe.com/ and commercedeveloper.adobe.com/ sites only. Please direct questions about Magento Open Source to the Community Forum or contact a partner who can assist with Magento Open Source.