Admin Sign In

You will first learn how to sign in and out of the Admin and how to reset your password. All of the instructions in the rest of this guide are written for a user with full administrative privileges, and begin with the assumption that you are logged in to the Admin. To learn more about Admin users and roles, see Permissions.

The Advanced Admin configuration determines how many times an admin user can try to log in before the account is locked. By default, six attempts are allowed. To unlock a user account, see: Locked Users.

Depending on Admin configurations, you may also need to resolve a CAPTCHA or reCAPTCHA or enter a configured Two-Factor Authentication code.

When entering your credentials, the username and password may automatically populate if your browser is set to use the autocomplete function. If enabled, you can save your credentials for the Magento Admin login page.

Admin Sign In

To sign in to the Admin:

  1. In the address bar of your browser, enter the URL that was specified during the installation, followed by the base URL of your store’s Admin. The default Admin URLs look something like this:

    You can bookmark the page or save a shortcut on your desktop for easy access.

  2. Enter your Admin User Name and Password. These values may populate depending on your browser’s autocomplete setting.

  3. (Optional) You may need to resolve a CAPTCHA or reCAPTCHA or enter a configured Two-Factor Authentication code.

  4. Tap  Login .

To reset your password

  1. If you forget your password, click the Forgot Your Password? link. Then, enter the Email Address that is associated with the Admin account.

    Forgot Password

  2. Tap  Retrieve Password .

    If an account is associated with the email address, an email will be sent to reset your password.

    An Admin password must be seven or more characters long, and include both letters and numbers. For additional password options, see: Configuring Admin Security.

To sign out of the Admin

In the upper-right corner, tap the Account () icon. Then on the menu, choose Sign Out.

Sign Out

The Sign-In page displays, with a message that you are logged out. It’s always a good idea to sign out of the Admin whenever you leave your computer unattended.