Product Return Workflow

Step 1: Receive request
Both registered customers and guests can request an RMA. You can also submit an RMA request from the Admin.
Step 2: RMA Issued
After considering the request, you can authorize it partially, completely, or cancel the request. If you authorize the return and agree to pay for the return shipment, you can create a shipment order from the Admin with a supported carrier.
Step 3:
Product Return Workflow