Logs and Store Reports

Amazon Sales Channel includes some valuable logs and reports that allow you to view the changes that are affecting your Amazon listings and orders. You can use these reports to see what is happening in your store and to understand various listing statuses.

No actions are available for the logs or reports, as they are review-only features.

The following logs apply to Amazon Sales Channel and are not store specific. These logs can be accessed from Amazon Sales Chanel Home.

  • The Listing Changes Log displays the changes that have occurred in your Amazon Seller Account as a reflection of your Amazon Sales Channel settings.

  • The Communication Errors Log displays any reported communication errors with Amazon.

The following store-specific reports can be accessed from the dashboard for each store.

  • The Competitive Price Analysis report shows your Amazon landed price (listing price plus shipping price) in relation to the Buy Box price and lowest competitor price.

  • The Listing Improvements report shows all suggested listing improvements provided by Amazon for the selected store.

You can also check the log file for additional information when troubleshooting is needed. See Amazon Sales Channel Settings. Amazon Sales Channel synchronization logging is written to the {Magento Root}/var/log/channel_amazon.log file and can be viewed in developer mode.