PayPal Payflow Pro

PayPal Payflow Pro gateway, formerly known as Verisign, is available for customers of the United States, Canada, Australia, and New Zealand. Unlike other PayPal payment methods, merchants are charged a fixed monthly fee, plus a fixed fee for each transaction, regardless of their number.

Checkout with PayPal Checkout with PayPal

Requirements

  • PayPal Business Account The PayPal Payflow Pro gateway links the merchant account at PayPal with the merchant’s website, and acts both as a gateway and a merchant account.

  • If you manage multiple Magento websites, you must have a separate PayPal merchant account for each website.

Customer Workflow

1 Customer Goes to Checkout During checkout, the customer chooses to pay with PayPal PayFlow Pro, and enters the credit card information.Customers are not required to have personal PayPal accounts. However, depending on the merchant country, customers can also use their personal PayPal account to pay for the order.
2 Customer Submits Order The customer submits the order, and the order information is sent to PayPal for processing. The customer does not leave the checkout page of your site.
3 PayPal Completes the Transaction Payments are accepted at the time the order is placed. Depending on the payment action specified n the configuration, either a sales order or a sales order and an invoice is created.

Online Order Processing Workflow

1 Administrator Submits Online Invoice The store administrator submits an online invoice. and as a result a corresponding transaction and an invoice is created.
2 PayPal Receives the Transaction The order information is sent to PayPal. A record of the transaction and an invoice is generated. You can view all Payflow Pro Gateway transactions in your PayPal merchant account.

Partial invoices and partial refunds are not supported by PayPal Payflow Pro.

Setting Up PayPal Payflow Pro

Step 1: Configure Your PayPal Account

Before you begin, set up your PayPal Payments Advanced account on the PayPal website.

  1. Log in to your PayPal business account.

    PayPal Manager Login PayPal Manager Login

  2. In the PayPal Manager menu, choose Service Settings. Under Hosted Checkout Pages, click Set Up. Then, do the following:

    Service Settings Service Settings

    • Under Choose your settings, set Transaction Process Mode to “Live”.

    • Under Display options on payment page, set Cancel URL Method to “POST”.

      Display Options on Payment Page Display Options on Payment Page

    • Under Billing Information, mark the card security code CSC checkboxes for both required and editable fields.

      Billing Information Billing Information

    • Under Payment Confirmation, set Return URL Method to “POST”.

      Payment Confirmation Payment Confirmation

    • Under Security Options, make the following settings:

      AVS No
      CSC No
      Enable Secure Token Yes

      Security Options Security Options

    • When complete, tap Save Changes.

  3. In the PayPal Manager menu, again choose Service Settings. Then under Hosted Checkout Pages, choose Customize, and do the following:

    • Choose Layout C.

      Customize Your Page Customize Your Page

      Layout C shows only credit and debit card fields, and can either be framed on your site or used as a stand-alone popup. The size is fixed at 490 x 565 pixels, with extra space for error messages. On some systems, this setting corrects an issue with transparent redirect.

      Layout C Example Layout C Example

    • Tap Save and Publish.

  4. In the PayPal Manager menu, choose Account Administration. Under Manage Security, click Transaction Settings. Then, do the following:

    • Set Allow reference transactions to “Yes”.

    • Tap Confirm.

      If you have multiple Magento websites, you must create a separate PayPal Payments Advanced account for each.

  5. PayPal recommends that you set up an additional user on your account. To set up an additional user, do the following:

    • In the second row of the main menu, click Manage Users.

    • To add another user to the account, click Add User. The link is located just above the Manage Users title.

      Manage Users Manage Users

    • Complete the required fields in the following sections of the Add User form:

      • Admin Confirmation
      • User Information
      • User Login Information
      • Assign Privilege to User
    • When complete, tap Update. Then in the upper-right corner, click Log Out.

Step 2: Complete the Required Settings

  1. Return to Magento to complete the required settings. If the session lifetime timed out while you were working in PayPal Manager, you’ll have to log in again.

  2. On the Admin sidebar, tap Stores. Then under Settings, choose Configuration, and do the following:

    • In the panel on the left, under Sales, choose Payment Methods.

    • If your Magento installation has multiple websites, stores or views, set Store View to the store view where the configuration applies.

    • In the Merchant Location section, select the Merchant Country where your business is located.

      This setting determines the selection of PayPal Solutions that appear in the configuration.

  3. Under PayPal Payment Gateways, in the PayPal Payflow Pro section, tap Configure.

    Configure Configure

  4. In the Required PayPal Settings section under Payments Pro and Express Checkout, do the following:

    • (Optional) Enter the Email Associated with your PayPal Merchant Account.

      Email addresses are case sensitive. To receive payment, the email address must match the email address specified in your PayPal merchant account.

      If you don’t yet have a PayPal account, click the link, Start accepting payments via PayPal.

    • Enter one of the following credentials that you use to log in to your PayPal merchant account:

      Partner Your PayPal Partner ID.
      User The ID of an additional user who is set up on your PayPal account.
      Vendor Your PayPal user login name.
    • Enter the Password that is associated with your PayPal account.

    • If you want to run test transactions, set Test Mode to “Yes.”

      When testing the configuration in a sandbox, use only credit card numbers that are recommended by PayPal. When you are ready to “go live,” return to the configuration and set Test Mode to “No.”

  5. If your system uses a proxy server to establish the connection to the PayPal system, set Use Proxy to “Yes.” Then, do the following:

    • Enter the IP address of the Proxy Host.

    • Enter the port number of the Proxy Port.

    A proxy is used when the server firewall prevents direct access to the PayPal server. In such a case, a third-party server is used to relay traffic.

    Required Settings Required Settings

  6. Set Enable This Solution to “Yes.”

  7. If you want to offer PayPal Credit to your customers, set Enable PayPal Credit to “Yes.”

    Enable PayPal Payflow Pro Enable PayPal Payflow Pro

Step 3: Advertise PayPal Credit (Optional)

  1. Expand the Advertise PayPal Credit section. Then, do the following:

    • Tap Get Publisher ID from PayPal, and follow the instructions to get your account information.

    • Enter your Publisher ID.

      Advertise PayPal Credit Advertise PayPal Credit

  2. Expand the Home Page section. Then, do the following:

    • To place a banner on the page, set Display to “Yes.”

    • Set Position to one of the following:

      • Header (center)
      • Sidebar (right)
    • Set Size to one of the following:

      • 190 x 100
      • 234 x 60
      • 300 x 50
      • 468 x 60
      • 728 x 90
      • 800 x 66

    Advertise PayPal Credit Home Page Settings Advertise PayPal Credit Home Page Settings

  3. Repeat the previous step for the remaining sections:

    • Catalog Category Page
    • Catalog Product Page
    • Checkout Cart Page

Step 4: Complete the Basic Settings

  1. In the Basic Settings - PayPal Payflow Pro section, enter a Title to identify PayPal Payflow Pro during checkout. It is recommended that you use the title “Debit or Credit Card.”

  2. If you offer multiple payment methods, enter a number in the Sort Order field to determine the sequence in which PayPal Payflow Pro appears when listed with other payment methods during checkout.

  3. Set Payment Action to one of the following:

    Authorization Approves the purchase, but puts a hold on the funds. The amount is not withdrawn until it is “captured” by the merchant.
    Sale The amount of the purchase is authorized and immediately withdrawn from the customer’s account.
  4. Under Credit Card Settings, select each credit card that you accept for payment in your store. To make multiple selections, hold down the Ctrl key and click each item.

    American Express requires an additional agreement.

    Basic Settings Basic Settings

Step 5: Complete the Advanced Settings

  1. Expand the Advanced Settings section. Then, do the following:

    • Set Payment Applicable From to one of the following:

      All Allowed Countries Customers from all countries specified in your store configuration can use this payment method.
      Specific Countries After choosing this option, the Payment from Specific Countries list appears. Hold down the Ctrl key and select each country in the list where customers can make purchases from your store.
    • Set Debug Mode to “Yes” to write communications with the payment system into the log file.

      In accordance with PCI Data Security Standards, credit card information is not recorded in the log file.

    • To enable host authenticity verification, set Enable SSL Verification to “Yes.”

    • To require that customers enter a CVV code, set Require CVV Entry to “Yes.”

      Advanced Settings Advanced Settings

  2. Expand the CVV and AVS Settings section.

  3. To determine when a transaction should be rejected when the Address Verification System identifies a mismatch, specify how to handle each of the following scenarios:

    • To reject a transaction based on a mismatched street mismatch, set AVS Street Does Not Match to “Yes.”

    • To reject a transaction based on a mismatched ZIP code, set AVS Zip Does Not Match to “Yes.”

    • To reject a transaction based on mismatched country identifier, set International AVS Indicator Does Not Match to “Yes.”

    • To reject a transaction based on a mismatched CVV code, set Card Security Code Does Not Match to “Yes.”

      CVV and AVS Settings CVV and AVS Settings

  4. Complete the following, as needed for your store:

Settlement Report Settings

  1. Expand the Settlement Report Settings section.

  2. If you have signed up for PayPal’s Secure FTP Server, enter the following SFTP login credentials:

    • Login
    • Password
  3. To run test reports before “going live” with Express Checkout on your site, set Sandbox Mode to “Yes.”

  4. Enter the Custom Endpoint Hostname or IP Address. By default, the value is: reports.paypal.com

  5. Enter the Custom Path where reports are saved. By default, the value is: /ppreports/outgoing

  6. To generate reports according to a schedule, under Scheduled Fetching, make the following settings:

    • Set Enable Automatic Fetching to “Yes.”

    • Set Schedule to one of the following:

      • Daily
      • Every 3 Days
      • Every 7 Days
      • Every 10 Days
      • Every 14 Days
      • Every 30 Days
      • Every 40 Days

      PayPal retains each report for forty-five days.

    • Set Time of Day to the hour, minute, and second when you want the reports to be generated.

      PayPal Settlement Report Settings PayPal Settlement Report Settings

Frontend Experience Settings

The frontend experience settings give you the opportunity to choose which PayPal logos appear on your site, and to customize the appearance of your PayPal merchant pages.

  1. Expand the Frontend Experience Settings section.

  2. Choose the PayPal Product Logo that you want to appear in the PayPal block in your store. The PayPal logos are available in four styles and two sizes. Options include:

    • No Logo
    • We Prefer PayPal (150 x 60 or 150 x 40)
    • Now Accepting PayPal (150 x 60 or 150 x 40)
    • Payments by PayPal (150 x 60 or 150 x 40)
    • Shop Now Using (150 x 60 or 150 x 40)
  3. To customize the appearance of your PayPal merchant pages, do the following:

    • Enter the name of the Page Style that you want to apply to your PayPal merchant pages. Options include:

      paypal Uses the PayPal page style.
      primary Uses the page style that you identified as the “primary” style in your account profile.
      your_custom_value Uses a custom payment page style, which is specified in your account profile.
    • In the Header Image URL field, enter the URL of the image that you want to appear in the upper-left corner of the payment page. The maximum file size is 750 pixels wide by 90 pixels high.

      PayPal recommends that the image be located on a secure (https) server. Otherwise, the customer’s browser may warn that “the page contains both secure and nonsecure items.”

    • Enter the six-character hexadecimal code, without the “#” symbol, for each of the following:

      Header Background Color Background color for the checkout page header.
      Header Border Color 2-pixel border around the header.
      Page Background Color Background color for the checkout page and around the header and payment form.

      PayPal Frontend Experience Settings PayPal Frontend Experience Settings

Step 6: Basic Settings - PayPal Express Checkout

  1. Expand the Basic Settings - PayPal Express Checkout section.

  2. Enter a Title to identify this payment method during checkout. It is recommended to set the title to “PayPal” for each store view.

  3. If you offer multiple payment methods, enter a number in the Sort Order field to determine the sequence in which PayPal Payments Standard is listed with the other methods. Payment methods appear in ascending order based on the Sort Order value.

  4. Set Payment Action to one of the following:

    Authorization Approves the purchase and puts a hold on the funds. The amount is not withdrawn until it is “captured” by the merchant.
    Sale The amount of the purchase is authorized and immediately withdrawn from the customer’s account.
  5. To display the “Check out with PayPal” button on the product page, set Display on Product Details Page to “Yes.”

    Express Checkout Basic Settings Express Checkout Basic Settings

Step 7: Advanced Settings - PayPal Express Checkout

  1. Click to expand the Advanced Settings section. Then, do the following:

    • Set Display on Shopping Cart to “Yes.”

    • Set Payment Applicable From to one of the following:

      All Allowed Countries Customers from all countries specified in your store configuration can use this payment method.
      Specific Countries After choosing this option, the Payment from Specific Countries list appears. Hold down the Ctrl key and select each country in the list where customers can make purchases from your store.
    • Set Debug Mode to “Yes” to write communications with the payment system into the log file.

      In accordance with PCI Data Security Standards, credit card information is not recorded in the log file.

    • To enable host authenticity verification, set Enable SSL Verification to “Yes.”

    • To display a full summary of the customer’s order by line item from the PayPal site, set Transfer Cart Line Items to “Yes.”

    • To allow the customer to complete the transaction from the PayPal site without returning to your Magento store for Order Review, set Skip Order Review Step to “Yes.”

      Express Checkout Advanced Setting Express Checkout Advanced Settings

  2. When complete, tap Save Config.

Step 8: Add Google reCAPTCHA

To better protect PayPal PayFlow Pro checkout, enable Google reCAPTCHA. It includes options to run reCAPTCHA using a clickable interface or an invisible check to validate the customer. We recommend the invisible option to increase sales conversion and protect your store. For details, see Google reCAPTCHA.