Creating an Account

Anyone can open a free Magento account from our website. The email address that is used to open a Magento account can be associated with only one account, and the screen name that you enter becomes your identity in Magento forums.

To create a Magento account:

  1. Visit the Magento site at: http://www.magento.com

  2. In the upper-right corner, click the My Account icon. Then under New Customers, tap Register.

    Account log in

  3. Under Personal Information, do the following:

    • Enter your First Name, Last Name, and Email Address.

    • Set My Company Primarily to the best description of what your company does. Then, set My Role to the best description of what you do for the company.

    Create an account

  4. Under Login Information, do the following:

    • Enter a Screen Name to identify you in the Magento Community Forums.

      Your screen name can be from four to fifteen characters long, can include numbers and the underscore, but must start with a letter.

    • Enter a Password for your account. Then, enter it again to confirm.

      Your Magento password must be between 8-16 characters, and include at least one capital letter, one number, and one special character or lowercase letter.

  5. When complete, tap  Submit . Your account dashboard appears.

To log in to your Magento account:

  1. Go to the Magento site: http://www.magento.com

  2. In the upper-right corner, click the My Account icon.

  3. Enter the Email address that is associated with your account. Then, enter your Password.

  4. When complete, tap  Login .

To receive a new password:

  1. If you forget your password, click Forgot Your Password?

  2. Enter the Email Address that is associated with your account, and tap  Submit .

    You will receive an email from Magento with a temporary password that you can use to log into your account. Then, reset your password from the dashboard of your account.

To reset your password:

  1. Log in to your Magento account.

  2. In the panel on the left, choose Account Settings. Then, tap  Change Password 

  3. Enter your Current Password.

    If you forgot your password, enter the temporary password that was sent to you.

  4. Enter your New Password. Then, enter it again to confirm.

    Your Magento password must be between 8-16 characters, and include at least one capital letter, one number, and one special character or lowercase letter.

  5. When complete, tap  Save .

    Change password