Magento Commerce, 2.3.x

Configuring Backorders

Backorders allow your store to continue selling products after the quantity reaches zero, or is effectively out of stock. When a customer order is a backorder, the funds are authorized and captured immediately, the processing status of the order does not change, and the shipping remains on-hold until stock is available.

Depending on your store and sales, you may want to enable or disable backorders at the following levels:

  • Global - All products in your catalog at the site level
  • Source - All products with the assigned source
  • Product - Specific products overriding settings for site, source, and stock