Magento Open Source 2.3.x

Test the Configuration

Congratulations! Your Magento store is now connected to Vertex Cloud. Visit the Vertex Cloud Help Center to review the configuration settings in more detail, and to learn how to enter test transactions, generate returns, and run reports.

Vertex Cloud has excellent documentation with videos to help you come up to speed. When your testing is complete and you are ready, you can Go Live with the click of a button.

Troubleshooting Vertex API Automatically Disabled issue:

If you update your product prices in the Magento catalog to include tax can significantly degrade Magento performance. Vertex will automatically disable if Display prices in Catalog is set to Including Tax. You must set this value to Excluding Tax to re-enable Vertex. You will receive an error message in the Vertex configuration page.


Vertex API error

Vertex Cache Management:

When clearing caches using Cache Management, Vertex has a cache option included. This option improves performance during the checkout processThe process of gathering the payment and shipping information that is necessary to complete the purchase of items in the shopping cart. In the final step, the customer reviews and places the order..