Magento Open Source 2.3.x

This is the 2.3 Beta release version of Magento documentation. Content in this version is subject to change. For additional versions, see Magento Documentation and Resources.

Troubleshooting

  • Fail to Book

    Issue

    At least one shipment in a batch fails to book.

    Workaround

    1. Click Find Solutions.

    The Find Solutions page provides details about each failed shipment, including Magento Order ID, Ship-to Name, Destination Address, and Reason for Failure.

    2. To examine the individual order associated with a shipment that failed to book, click View.