Magento Open Source 2.2.x

Troubleshooting

  • Fail to Book

    Issue

    At least one shipment in a batch fails to book.

    Workaround

    1. Click Find Solutions.

    The Find Solutions page provides details about each failed shipment, including Magento Order ID, Ship-to Name, Destination Address, and Reason for Failure.

    2. To examine the individual order associated with a shipment that failed to book, click View.