Magento Open Source 2.2.x

Troubleshooting

The following issues have been identified in this release of Magento Shipping.

  • Currency Conversion

    Issue

    Currency conversion problem for shipping methods during checkout when store supports multiple currencies.

    Workaround

    Follow these best practices to ensure that the experience currency, base currency, and display currency are the same:

    Shipping Experience Rules

    Issue

    When a user chooses a shipping method during checkout, Magento might select two shipping methods.

    Workaround

    Make sure that only one rule with a “Show Shipping Method” outcome can be applied to a single scenario. Consider these example rules:

    Rule 1:

    Show 'Free Shipping' for Country is Canada and Cost is not greater than $99.99

    Rule 2:

    Show 'Free Shipping' for Country is not Canada and Cost is greater than $100