Product Return Workflow
- Step 1: Receive request
- Both registered customers and guests can request an RMA. You can also submit an RMA request from the Admin.
- Step 2: RMA Issued
- After considering the request, you can authorize it partially, completely, or cancel the request. If you authorize the return and agree to pay for the return shipment, you can create a shipment order from the Admin with a supported carrier.
- Step 3: