Printing Credit Memos

To print or view the completed credit memo, you must have a PDF reader installed on your computer. You can download Adobe Reader at no charge.

Credit Memos

To print a credit memo:

  1. On the Admin sidebar, click Sales.

  2. In the Operations section, choose Credit Memos.

  3. Use one of the following methods to print the credit memo:

    Method 1: Print current credit memo

    • In the grid, open the credit memo.

    • Click Print.

      Print Credit Memo

    Method 2: Print multiple credit memos

    • In the list, mark the checkbox of each credit memo that you want to print.

    • Set the Actions control to “PDF Credit Memos”. Then, click Submit.

    • When prompted, do one of the following:

      • To save the document, Click Save. Then, follow the prompts to save the file to your computer. When the download is complete, open the PDF in Adobe Reader and print the document.

      • To view the document, click Open. The printed-ready PDF credit memo opens in Adobe Reader. From here, you can either print the credit memo or save it to your computer.