Magento Open Source 2.3.x

This is the 2.3 Beta release version of Magento documentation. Content in this version is subject to change. For additional versions, see Magento Documentation and Resources.

Printing Credit Memos

To print or view the completed credit memoA document issued by the merchant to a customer to write off an outstanding balance because of overcharge, rebate, or return of goods., you must have a PDF reader installed on your computer. You can download Adobe Reader at no charge.

Credit Memos

To print a credit memo:

1. On the Admin sidebar, tap Sales. Then under Operations, choose Credit Memos.
2. Use one of the following methods to print the credit memo: