Magento Open Source 2.2.x

Printing Credit Memos

To print or view the completed credit memoA document issued by the merchant to a customer to write off an outstanding balance because of overcharge, rebate, or return of goods., you must have a PDF reader installed on your computer. You can download Adobe Reader at no charge.

Credit Memos

To print a credit memo:

1. On the Admin sidebar, tap Sales. Then under Operations, choose Credit Memos.
2. Use one of the following methods to print the credit memo: