Engagement Cloud

Engagement Cloud, powered by dotdigital, gives you the ability to produce professional, personalized communications and generated reports using data from your Magento store, including:

  • Customized email communications
  • Import contacts
  • Schedule campaigns
  • Rules to add logic
  • Automation for your campaigns
  • Generated reports

Changes in the Latest Release

  • Abandoned carts can trigger automation program enrollments, in addition to regular campaign sends.
  • All abandoned cart flows send CartInsight data in advance, which makes it possible to use the abandoned cart block in email campaigns.
  • CustomInsight subscription process correctly sends renewal emails to previously subscribed customers. The data can be used in various campaigns to target customers who renew their subscriptions.
  • Improved catalog synchronization for configurable, bundled, and grouped products improves product recommendation communications.