Engagement Cloud, powered by dotdigital, gives you the ability to produce professional, personalized communications and generated reports using data from your Magento store, including:
- Chat with customers
- Customize email campaigns
- Import contacts
- Add logic
- Automate campaigns
- Schedule campaigns
- Generate reports
Changes In the Latest Release
- Engagement Cloud includes a new Chat widget that makes it easy for shoppers to communicate in real time with customers in your store. Chat can be accessed from the Engagement Cloud section of the Magento configuration, or directly from your Engagement Cloud account.
- In the Email Template configuration, additional campaigns can be synced with Magento to become options in lists of available email templates.
- In the Developer configuration under Import Settings, the /pub folder can be removed from synced URLs.