Engagement Cloud

Engagement Cloud, powered by dotdigital, gives you the ability to produce professional, personalized communications and reports using data from your Magento store, including:

  • Create customized email communications
  • Import contacts
  • Schedule campaigns
  • Create rules to add logic
  • Automate your campaigns
  • Generate reports

Changes In the Latest Release

  • New branding: In the Marketing Menu, “Marketing Automation” is now “Customer Engagement.”
  • In the Magento configuration, the “dotmailer” section under “General” is now “Engagement Cloud.” The company dotmailer is now “dotdigital.”
  • Support for marketing preferences in the Engagement Cloud dashboard. If enabled, displays the customer consent text in the customer’s account dashboard as general subscription text.
  • The abandoned cart and automation process have a retry function if contacts are pending.