Sync Settings

Stores > Settings > ConfigurationSales >  Engagement Cloud > Sync Settings

Address Book Mapping

Address Book Mapping

Field Scope Description
Allow non-subscribed contacts to be imported Website Determines if data from non-subscribed contacts is imported from Magento to Engagement Cloud. Options: Yes / No
Add Customers To Website Specifies which address book is used for registered customer data.
Add Subscribers To Website Specifies which address book is used for subscriber data.
Add Guests To Website Specifies which address book is used for guest data.

Sync

Sync

Choose ‘Yes’ for each sync type that you want to enable. When first enabled, an hour delay ensures that all contact data is included in the import.

Field Scope Description
Customer Enabled Website Specifies if Magento customer data is synchronized with Engagement Cloud. Options: Yes / No
Guest Enabled Website Specifies if Magento Guest data is synchronized with Engagement Cloud. Options: Yes / No
Subscriber Enabled Website Specifies if Magento Subscriber data is synchronized with Engagement Cloud. Options: Yes / No
Order Enabled Website Specifies if Magento order data is synchronized with Engagement Cloud. Options: Yes / No
Wishlist Enabled Website Specifies if Magento wish list data is synchronized with Engagement Cloud. Options: Yes / No
Review Enabled Website Specifies if Magento product review data is synchronized with Engagement Cloud. Options: Yes / No
Catalog Enabled Website Specifies if Magento catalog data is synchronized with Engagement Cloud. Options: Yes / No

Create Address Book

Create Address Book

Changing an address book with previously synchronized data resets all Magento contacts so they can be resynchronized with the new address book.

Field Scope Description
Address Book Name Website Enter a name for the new address book.
Visibility Website Determines if the address book is available for contacts to manage their own information. Options: Private / Public
Create New Address Book   Generates the specified address book for your Engagement Cloud account.