Configuration

Stores > Settings > ConfigurationSalesEngagement Cloud > Configuration

Data Fields

Data Fields

Field Scope Description
Data fields calculation with status Website Specifies the order status that is used to calculate contact data values such as total spend, average order value, or number of orders. Options: Pending / Processing / Suspected Fraud / Complete / Closed / Canceled / On Hold
Brand Attribute Website If your product attribute set(s) use the manufacturer attribute, it can be used as an alternative attribute for brand-related values which are synced to Engagement Cloud.

Tracking

Tracking

Field Scope Description
ROI Tracking Website Calculates the return on investment from campaign link clicks. When enabled, Engagement Cloud tracks visitors who arrive at your site after clicking a campaign link. The ROI value is tracked and calculated for all purchases made during the visit. Options: Enable / Disable
Page Tracking Website Tracks page visits related to campaign link clicks. When enabled, Engagement Cloud tracks visitors who arrive at your site after clicking a campaign link, and tracks subsequent pages they visit in your site.
Script version Website Adds an optional version number to the ROI tracking script to force a reload if the script is cached.

Consent

Field Scope Description
Import subscribers with their consent information Website Imports subscriber consent information from ConsentInsight when a visitor to your site subscribes to a newsletter, completes a registration form, or makes a purchase. Options: Yes / No
Consent text provided to your subscribers above the newsletter signup form Website The consent text that appears above the newsletter sign-up form.
Consent text provided on registration and checkout Website The consent text that appears during customer registration and checkout. To use the newsletter consent text for customer registration and checkout, leave this field blank. Otherwise, the same registration and checkout consent text is used for newsletter subscriptions.

Transactional Data

Transactional Data

Field Scope Description
Import Order With Status Website Specifies the status of orders which are imported into Engagement Cloud. To select multiple status settings, hold down the Ctrl key (PC) or Command key (Mac) and click each option.
Order Custom Attributes Website Specifies the custom order attributes Which are imported into Engagement Cloud. To select multiple custom attributes, hold down the Ctrl key (PC) or Command key (Mac) and click each option.
Product Attributes Website Specifies the product attributes which are imported into Engagement Cloud. To select multiple product attributes, hold down the Ctrl key (PC) or Command key (Mac) and click each option.
Include Product Custom Options In Order Sync Website Determines if customizable options are included when orders are synchronized to Engagement Cloud. Options: Yes / No

Abandoned Carts

Abandoned Carts

Field Scope Description
Easy Email Capture (Checkout) Website Captures the email address of shoppers as soon as the email address field is entered, even if they don’t complete the checkout process. Options: Yes / No
Easy Email Capture (Newsletter) Website Captures the email address of shoppers as soon as the email address field is entered, even if they don’t complete the newsletter subscription process. Options: Yes / No
Allow abandoned cart for non-subscribed contacts Store View Specifies if abandoned cart emails are sent to shoppers who haven’t opted in; excluding any contacts who have unsubscribed. Options: Yes / No
Abandoned Cart Limit Website Specifies the delay between abandoned cart emails. Options: No limit / 1 hour / 2 hours / 3 hours, etc. (up to 240 hours.)
Link to Cart Enabled Website Determines if a link to the abandoned cart is included in the email. Options: Yes / No
Link Text Website The text that accompanies the abandoned cart link. If no text is entered, the following default text is used: ‘Take Me To My Basket’.
Cart URL Website The relative URL to the shopping cart, not including the base URL. If left blank, the following default URL is used: checkout/cart
Customer Login URL Website The relative URL to the customer login page, not including the base URL. If left blank, the following default URL is used: customer/account/login

Dynamic Content Styling

Dynamic Content Styling

Field Scope Description
Dynamic Styling Website Defines the CSS class declarations for the following class selectors which are used to format dynamic content. Class Selectors: product-table / product-name / product-price / product-url / other-text

Product Name

Product Name

Field Scope Description
Font Color Website Specifies the text color, as a hexadecimal value, that is used for dynamic product names.
Font Size Website Specifies the text size, in pixels, that is used for dynamic product names.
Style Website Specifies the text style that is used for dynamic product names. Options: Bold / Italic / Underline

Product Price

Product Price

Field Scope Description
Price Color Website Specifies the text color, as a hexadecimal value, that is used for dynamic product prices.
Font Size Website Specifies the text size, in pixels, that is used for dynamic product prices.
Style Website Specifies the text style that is used for dynamic product prices. Options: Bold / Italic / Underline

Product Link

Field Scope Description
Font Color Website Specifies the text color, as a hexadecimal value, that is used for dynamic product links.
Font Size Website Specifies the text size, in pixels, that is used for dynamic product links.
Font Style Website Specifies the text style that is used for dynamic product links. Options: Bold / Italic / Underline

Applies to Whole Document

Applies to Whole Document

Field Scope Description
Font Website Specifies the font that is used for dynamic product content. Options: (Available fonts)
Background Color Website Specifies the background color, as a hexadecimal value, of dynamic product content.

Other Text (Will Apply To Other Remaining Text)

Other Text

Field Scope Description
Font Color Website Specifies the text color, as a hexadecimal value, that is used for other dynamic product content.
Font Size Website Specifies the text size, in pixels, that is used for other dynamic product content.
Font Style Website Specifies the text style that is used for other dynamic product content. Options: Bold / Italic / Underline

Coupon Code

Coupon Code

Field Scope Description
Font Color Website Specifies the text color, as a hexadecimal value, that is used for dynamic coupon codes.
Font Size Website Specifies the text size, in pixels, that is used for dynamic coupon codes.
Font Style Website Specifies the text style that is used for dynamic coupon codes. Options: Bold / Italic / Underline
Font Website Specifies the font that is used for dynamic coupon codes. Options: (Available fonts)
Background Color Website Specifies the background color, as a hexadecimal value, of dynamic coupon codes.

Dynamic Content

Dynamic Content

Field Scope Description
Product Link Text Website Specifies the text that accompanies the dynamic product link. Default text is used if no link text is entered.

Admin

Admin

Field Scope Description
Disable Newsletter Success Website Specifies if you want to disable the default Newsletter Success page that normally appears after a subscription is submitted. Options: Yes / No
Disable Customer Success Website Specifies if you want to disable the default Customer Success page that normally appears after an order is placed. Options: Yes / No

Catalog Sync Settings

Catalog Sync Settings

Field Scope Description
Catalog Values Website Determines the scope of the catalog synchronization. Options: Default Level / Store Level
Catalog Visibility Website Specifies which products are exported to Engagement Cloud. If left blank, the default setting is “Catalog, Search”. To select multiple visibility settings, hold down the Ctrl key (PC) or Command key (Mac) and click each option. Options: Not Visible Individually / Catalog / Search / Catalog, Search
Catalog Type Website Specifies which product types are exported to Engagement Cloud. If left blank, the default setting is “Simple Product”. To select multiple product types, hold down the Ctrl key (PC) or Command key (Mac) and click each option. Options: Simple Product / Virtual Product / Bundle Product / Configurable Product / Downloadable Product / Grouped Product

Customer Preference

Customer Preference

Field Scope Description
Show Preferences to Customer Website Determines if customers can view and edit their own preferences. Options: Yes / No
Show Addressbooks to Customer Website Determines if customers can view and edit their own subscriptions to Engagement Cloud address books. Options: Yes / No
Addressbooks to Show Website Specifies which Engagement Cloud address books are available to the customer, in addition to the general Magento subscription list. Options: (Available address books)
Show Data Fields to Customer? Website Determines if customers can see address book data fields. Options: Yes / No
Data Fields to Show Website Specifies which address book data fields are visible to the customer. Options: FIRSTNAME / FULLNAME / GENDER / LASTNAME / ZIPCODE